
contact us
Let’s Make It Official, Say Hey!
Whether you have a question, need styling advice, or just want to say hello, we’re here for you! Drop us a message, and we’ll get back to you as soon as possible.
Fill out the form below, and we’ll be in touch soon,
or check out our FAQs for quick answers!
Connect With Us
Visit Us In-Store
126 Prescott St,
Kemptville, ON
K0G 1J0
Hours
Sun-Mon: CLOSED
Tues-Weds: 10am–5pm
Thurs: 10pm–12am
Fri: 12am–5pm
Sat: 9am–3pm
Let’s Chat! Drop Us a Message Below
"Mama’s Cheeky Boutique is amazing! They have the cutest and trendiest clothes. Whether you’re shopping for yourself or trying to find a great gift, you’re pretty much guaranteed to leave with something you love."
"Really lovely store! There is a great selection of consignment items, as well as new stock. Plus a few little home goodies too (candles, keychains, etc). Super friendly staff and an easy place to spend some time :)"
"Mama’s Cheeky Boutique is a fabulous addition to Old Town Kemptville, ON! Their great selection of new pieces along with their expertly chosen consigned pieces allow you to find the perfect outfit for any occasion, within any budget. The staff is friendly and approachable and have a great eye for helping you put together the perfect outfit - from staples for work to statement prices for special occasions! Mama’s Cheeky Boutique has quickly become my go-to stop when I’m looking to add to my wardrobe!"
FAQ
Got Questions? We’ve Got Answers (and Great Outfits)!
- You sure can!
- At checkout, simply click 'pick up' under the delivery method and you will receive an email once your order is ready to be picked up in store.
- We do our best to ship orders out within two to three business days after it has been placed. All orders are sent out no later than 4:00 PM EST, Tuesday to Friday. We ship mostly through Canada Post and you can track your order through their website: Canada Post
- From time to time, Canada Post experiences some delays in transit that may cause your order to be delayed, we cannot guarantee arrival dates during these times. Please allow additional time for deliveries, thank you!
- We highly recommend that you review your order information before submitting, as we typically process and ship the next business day. If your order remains unfulfilled and without a tracking number, we may be able to make adjustments to your order. Please email our customer support team with your order number at hello@mamascheekyboutique.com
- Please ensure your mailing address and email are correct at checkout as we are unable to make changes to this once the package has shipped.
Unfortunately, our system does not allow multiple discount codes to be used and this includes sale codes and our Mama’s Points.
- If a code was received through our newsletter as part of our welcome series or "we miss you", that code is a one time use per customer code. We ask that you refrain from using multiple email addresses or names to use this code again. We reserve the right to cancel your order and refund your order if we find that our code is being used repeatedly for one customer. Your items will not be reserved for you should this occur.
- If it is a promotional event code such as an End of the Season Sale, you can use those as many times as you'd like during the event period!
- Oh no! We're so sorry to hear this and we will do our best to assist you. If it has been marked delivered and it has only been one day, we ask that you be patient! Often, Canada Post will scan it as delivered before it arrives. If it doesn't not arrive after one to two days, please contact your local Canada Post and reach out to our customer support team.
- If you had your package sent to a temporary address, we do not assume responsibility if the recipient is no longer at that address upon delivery. Please have your package shipped to a permanent address to ensure you receive it.
- If you believe your package has been stolen, please contact your local authorities as Mama’s Cheeky Co. Boutique is not responsible for any stolen packages. Oftentimes your credit card will have insurance. We would encourage you to reach out to the appropriate bank.
Mama’s Cheeky Co. Boutique is not liable for any packages stolen or lost in the mail and cannot issue a refund.
Depending on when you placed your order, we have different return policies in place. Please visit our Return Policy page for more information.
Items that are ineligible for return include: worn or washed items, earrings, swimsuits, undergarments (including bodysuits), consigned clothing/accessories, sale items over 25% off, services and special events. Gift cards are also a final sale.
It depends. If an item is bought on sale that is 25% off or higher, it is final sale and cannot be returned for a refund, store credit or exchange. All items purchased for less than 25% off can be returned for a refund, store credit, or exchange, unless otherwise specified. Again, please visit our Return Policy page for more information.
- As we bring in many different brands, not all come with a guide.
- We include the measurements of certain sizes on our product pages as well as fit information based on our own measurements, to the best of our ability.
- Amanda is a medium/large in nearly all of the brands we carry. She wears a 36D and is typically a size 9/28 in most Kancan Jeans.
- Courtney is a true medium. She wears a 34C and is a size 7/27 in Kancan Jeans.